Question 1

Do you have minimums?

Accepted Answer

Yes. The minimum quantity for screen printing is 24 pieces per design. Sometimes exceptions can be made if you're not in a rush, but the pricing per piece can quickly become unfavorably high. We're always happy to suggest our most cost-effective print style to match your needs and budget. Minimums for embroidery or patch hats are 6 pieces per design, and minimums on DTG prints are 6 pieces.

Question 2

Can you give me a quick quote?

Accepted Answer

Pricing has a variety of factors, and as such, it's challenging to give quick or "general" quotes. Factors include total quantities, number of print colors and locations needed, and the brand/style of apparel. A single change in these specs will change the quote. We much prefer to provide you a written quote, with all specs of the job listed, to make sure that we've accurately quoted your exact project.

By understanding your budget (whether per shirt or whole order budget), we can efficiently find a great balance between cost and your project wishlist!

Question 3

Do you charge design fees?

Accepted Answer

Most projects take 1 hour or less of design time (our artists are great at what they do!), and is included in your project quote. For designs that are highly detailed, design time of more than 1 hour may incur additional charges. You will be notified ahead of time if your design may need this additional processing. No work will be started without this increased pricing approval, and with a deposit paid beforehand.

For designs being translated into an embroidery file, a first-time-only charge of $35 will be required. This design is then kept on file for future use, and will not need a file setup fee thereafter.

Question 4

Can I mix apparel colors? I'd like to offer the same print, on two different shirt colors.

Accepted Answer

Absolutely! We've found that this is a great way to increase sales in your web stores, especially!

If a change of ink color is needed, there is a $15 charge per color change.

Question 5

What is your standard turnaround time?

Accepted Answer

Typically, we're able to turn around an order within 7 - 10 business days after order and artwork approval. However, please contact us to ensure availability if you have an order of 1,000+ pieces or are needing a rush turnaround.

Question 6

Do you provide virtual mockups?

Accepted Answer

Yes, absolutely. We're always happy to provide a digital mockup of your design to give a close approximation of the final print!